Frequently Asked Questions

A solution of water-soluble detergent is sprayed into the carpet fibres and almost immediately sucked into a recovery tank along with the dirt out of the carpet. When cleaned properly the carpet is left damp and will require time to dry.

First check that the carpet can be wet cleaned with the chemicals you propose to use. Look for damage, spots and stains on the carpet, and check the carpet is properly fitted. Then cleaning may now begin. Firstly, vacuum the carpet with a suitable vacuum cleaner for the carpet fibres. Treat the spots and stains. Pre-spray traffic lanes and use a carpet pile brush. Extraction clean the carpet using a suitable detergent to remove any spot and stain or pre-spray chemicals. Place furniture on foil pads or foam blocks. Reset pile with a carpet rake. Ventilate the room to aid drying.

Successfully removing spots and stains requires two things. Firstly, the correct tools, such as chemicals, cloths and tools. Secondly, the correct technique for removing a stain.

Additionally, we strongly suggest that spots and stains are removed by a professional cleaner as a badly removed stain can look worst than the original stain.

Also, Prochem Europe have a very useful guide to spot and stain removal.

Water is purified by a combination of using a Reverse Osmosis System (known as a RO System) and Resin Bead Filter (known as a DI vessel or DI filter).

Cleaning windows with pure water does not require that the windows are left dry. Residual water left after cleaning will evaporate leaving the window looking clean.

Water fed poles start at a length of about 0.7m 29” for a small pole and are available in different lengths up to 22.25m 73’ for the longer poles.

Most water pumps used for window cleaning have a maximum pressure of 100psi. However in practice most systems would normally be working at about 50-60psi.

With the interconnection of the water supply network, some areas have been linked to networks with a different water hardness. Check your water hardness with your water provider. Alternatively, use a TDS meter to check the quality of the water.

An Applicator is made up of two items. The T Bar, which is the part you hold. The other part is a Sleeve, which fits on the T Bar and is made of a fabric that holds the cleaning fluid.

The most common sizes are 25cm 10”, 35cm 14” and 45cm 18”. With the most popular being 35cm 14”. Other sizes are available, please contact us for availability

A window cleaning tool designed to remove liquid from glass. A Squeegee combines a Handle and a Channel. The Channel will include a Rubber.

Yes. Most squeegees use the same type of rubber. It can be purchased in pre-cut lengths or longer lengths and cut to length. We stock rubber that will fit Ettore, Unger, Pulex, Lewi, SYR and Moerman squeegees.

Different ranges of squeegees have channels that start at 6” 15cm and go up to 42” 105cm.

Three main materials are used to make squeegee channels. Brass, Stainless Steel and Aluminium.

Washing up liquid is a popular choice for homeowners, however there are professional detergents available from Unger, Ettore and SYR.

They start at 1½” 38mm up to 6” 150mm.

Brass channels require end clips. These grip the rubber and slide into the ends of the channel. Most Brass channels require two clips on each channel, however smaller channels (6” 15cm) only need one. Stainless Steel channels usually have the rubber held in place by teeth on the squeegee handle. Aluminium channels vary, with a combination of end clips or specific handles being required. Please contact us for more information.

Oblong buckets are the popular choice for professional window cleaners.

Most are machine washable at low temperatures, say 30˚C. When washing do not use fabric conditioner. Allow to air dry.

If you have Brass Channels then you will likely need to use End Clips. Most Aluminium Channels also use End Clips. Most Stainless Steel Channels (with a few exceptions) do not require End Clips.

Pouches are often used to carry window scrapers and cloths (Scrim) Some have additional pockets for other items such as a receipt book or mobile phone.

Window scrapers tend to have far sharper, thinner blades. Floor scrapers have less sharp (blunt) heavier duty blades. Floor scrapers are usually designed with a heavier duty handle.

Choose a channel length less than the largest width or height of the windows pane. For larger windows, choose a size that is comfortable to use. The most popular sizes are 14” 35cm and 18” 45cm. Sizes above this are usually used only by professional window cleaners.

Scrim is a Linen cloth used by traditional window cleaners. The best quality is Grade 1. It is best to buy a pre-washed Scrim that is hemmed.

If you buy Unger pre-washed scrim, boil washing before use is not necessary.

Pure water (water fed) relies on the ability of purified water to ‘grab’ dirt on the surface and rinse it away. The purified water is typically applied by a brush that helps loosen the dirt. The windows are left wet and dry gradually leaving a clean window. With traditional window cleaning a detergent is applied to the window using an applicator, which also loosen the dirt. The window is dried by removing the detergent with a squeegee.

With traditional window cleaning methods, the detergent is applied to the window using an applicator. Most professional applicator sleeves have an abrasive pad at the end. This can be used to remove birds mess.

Both can be used all year round, however soft compound squeegee rubber is often chosen when the weather is colder or the window cleaner wishes to apply less pressure to the glass. Hard compound rubber is often used in warmer weather or when the window cleaner prefers to press harder on the glass. Of the two, soft compound rubber is the most popular. Manufacturer’s who make squeegee rubber that does not specify hard or soft, the rubber tends to be soft.

Spare parts are available for most poles. The most cost effective spare parts are end cones, section locking clamps and base caps. Replacing sections can be relatively expensive. It is best to stick to the manufacturers own parts for replacement parts. Contact us for more details.

Aluminium telescopic window cleaning poles are available up to 33’ 10m in length. See PTU25 (Unger Teleplus system code TF100).

The advantage is easy carrying of traditional window cleaning tools. A number of different Bucket-On-Belt systems are available. All will hold at least one squeegee and one applicator. Some will hold more. Others will also hold a scraper. Please contact us regarding the belt release system and belt width that they will fit.

A good alternative to wet mopping a floor is damp mopping. In damp mopping a Microfiber flat mop head is used to clean the floor.

Advantages of damp mopping include:

• Faster drying times. An important safety consideration.
• Faster cleaning
• Less detergent usage